On-site Service Preparation Checklist
Purpose
This checklist is intended to support the preparation of scheduled on-site services and to help ensure that the required technical, organizational and site-related prerequisites are available before the agreed appointment.
The applicable scope of service is defined by the respective quotation and Service Description. Items not relevant to the ordered service may be marked N/A.
System and Installation Preparation
| Check | Yes | No | N/A | Remarks |
|---|---|---|---|---|
| All components and devices intended for the scheduled service are available on site | ||||
| Intended tracking / working area is accessible and available for the scheduled service | ||||
| Delivered components have been checked for completeness and obvious transport damage | ||||
| Required camera mounting positions are prepared and accessible | ||||
| Locations for required system components are defined and accessible | ||||
| Required cable routes and cable management provisions are prepared | ||||
| Suitable power outlets with sufficient electrical capacity are available at the required system locations | ||||
| Other systems relevant to the intended application are available and operational where required |
Computer and Network Preparation
| Check | Yes | No | N/A | Remarks |
|---|---|---|---|---|
| Required host PC / workstation is available and operational | ||||
| Administrator rights for the required computer systems are available | ||||
| Required network connections between tracking system and client computer(s) are available | ||||
| Required network configuration / IP information is known or can be provided during the service | ||||
| Customer IT / network contact is available where required | ||||
| Installation of required ART software is permitted on the designated computer(s) |
Site Access and Equipment
| Check | Yes | No | N/A | Remarks |
|---|---|---|---|---|
| ART personnel have access to the service location for the agreed service period | ||||
| Required access permissions / registrations have been arranged | ||||
| Required site-specific safety instructions are available | ||||
| Required personal protective equipment has been identified | ||||
| Suitable access equipment, such as ladders or lifting equipment, is available where required | ||||
| Required customer-provided tools or installation aids are available where agreed | ||||
| Taking photographs for technical documentation is permitted where required |
Contacts and Organization
| Check | Yes | No | N/A | Remarks |
|---|---|---|---|---|
| A customer representative authorized to make necessary technical / organizational decisions is available during the scheduled service | ||||
| IT / network contact is available where required | ||||
| Other relevant customer contacts for site access or infrastructure are available where required | ||||
| All intended training participants have been informed of the scheduled training date and are available for the agreed training period | ||||
| Access to relevant third-party systems or applications is available where required for the agreed service | ||||
| Assistance with visa / site invitation requirements has been arranged where applicable |
Additional Information
Special site conditions / restrictions:
Relevant system or application information:
Other remarks:
Confirmation
Please complete this checklist and return it to your ART contact sufficiently in advance of the scheduled on-site service.
Missing prerequisites may limit the work that can reasonably be performed during the agreed service period and may require remaining activities to be completed at a later date or under a separate service appointment. The scheduled training is conducted once; content will not be repeated for participants who arrive late or are absent.
Customer
ART