Setup & Commissioning
Remote or on site: professional setup, configuration, and functional verification for ART tracking systems.
System Setup & Commissioning is intended for customers who want professional assistance with the initial setup, configuration, and functional verification of their ART tracking system.
Depending on requirements, remote guidance or direct assessment of the installation environment on site is available.
Remote System Setup & Commissioning
Professional guidance without an on-site visit — one remote session of up to 2 hours.
Typical activities include:
- review of the planned system setup and intended application
- guidance on camera positioning, orientation, and basic mounting requirements
- support with network connection and initial system configuration
- verification of camera connectivity and basic system status
- setup or review of an initial tracking project
- guidance on target visibility, tracking volume, and basic operating conditions
- basic functional testing based on information and remote access provided by the customer
Best suited for: Customers who have installed or provisionally positioned the system themselves and require professional guidance during initial commissioning.
Service Description Remote System Setup & Commissioning (PDF)
On-site System Setup & Commissioning
Direct technical assistance at the operating location — up to 8 working hours on site.
Typical activities include:
- review of the intended system setup and application
- assessment of camera positions and orientations
- review of existing mounting conditions for basic suitability and apparent stability
- assessment of target visibility, camera coverage, and tracking volume
- evaluation of relevant environmental conditions affecting tracking
- support with network connection, software installation, and initial system configuration
- calibration and functional verification of the tracking system
- configuration of available bodies and interaction devices
- functional verification of the intended tracking area
Camera positions and orientations may be adjusted where required within the existing mounting arrangement.
Service Description On-site System Setup & Commissioning (PDF)
What is not included (on site)
- physical installation or relocation of cameras and system components
- drilling, construction work, or structural modifications
- installation or routing of power or network cabling
- manufacture or modification of mounting structures
- structured operator or system training
- customer-specific engineering or software development
If the existing physical installation is not suitable for safe and reliable tracking, ART may identify the issue and provide recommendations. Required mechanical or structural changes remain the customer's responsibility.
Preparation
Successful commissioning depends on adequate preparation of the system and installation environment. For on-site services, use the On-site Service Preparation Checklist (fill in and print as PDF) covering relevant technical, organizational, and site-related prerequisites.
Components or devices that are not available during commissioning cannot be configured, calibrated, or included in functional verification.
Completion and documentation
Configuration and functional checks can be documented using the ART System Setup & Commissioning Acceptance Protocol (remote and on site, with additional checks for on-site services).